Insurance Repairs in Fairford & Cirencester

Making a claim should not be a headache. We sort the repair and talk to your insurer, so the only thing you really need to do is bring the car in.

Insurance Repairs in Fairford & Cirencester at OH Works in Fairford

A bump on the road is bad enough without the worry of a claim hanging over you. The good news is that an insurance repair does not have to be complicated. Bring your car to our workshop in Fairford, give us your claim details, and we will take the job from there.

You pick who repairs your car

Here is the bit a lot of drivers do not realise. When you make a claim, your insurer might suggest one of their own garages, but you are under no obligation to use it. The choice of repairer is yours. You can bring your car to us, and we will work with your insurer just the same.

We are an independent body shop with no ties to any insurance company, and we think that is a good thing. It means our only job is to look after you and your car, not to hit someone else’s targets. If you want to read up before you decide, have a look at our guide on choosing your own repairer.

Less paperwork, less hassle

Claims come with forms, phone calls and approvals. We are happy to take most of that off your plate. Once you have given us your claim number and insurer, we liaise with them on your behalf, agree the repair and keep things moving.

You stay in the loop the whole way through, but you do not have to chase anyone. That is rather the point.

How a claim works with us

  1. Get in touch. Call us or pop in with the car, and let us know what happened.
  2. Assessment. We look over the damage and put together the detail your insurer needs.
  3. We speak to your insurer. We agree the work and the costs directly with them.
  4. Repair. Panels are sorted, paint is matched to your car, and everything is checked over.
  5. Collect. You pay any excess that is due, pick up the car, and you are away.

The kind of work we handle

Insurance jobs cover everything from a scuffed bumper to heavier accident and collision damage. Whatever the claim involves, the paintwork is refinished so the repair blends in and the car looks like its old self again.

We help drivers making claims across the area, from Cirencester and Lechlade-on-Thames through to Swindon and the villages around Fairford.

If you have had a knock and you are not sure where to start, give us a ring on 01285 238 153. We will tell you honestly what your options are.

Drivers we help nearby

Frequently asked questions

Can I choose OH Works even if my insurer suggests another garage?
Yes, you can. Your insurer may point you towards a garage on their list, but the law gives you the right to pick who fixes your car. Just tell them you want to use OH Works and we will handle the rest. There is more on this on our choosing your own repairer page.
Will you deal with my insurance company directly?
We can, and we usually do. Give us your claim number and insurer details when you book in, and we will speak to them, agree the work and sort the paperwork so you are not stuck on hold.
Do I have to pay an excess and when?
Most policies have an excess, which is the part of the claim you pay yourself. The amount is set by your insurer, not us. It is normally due when you collect the car, and we will confirm the figure with you before any work starts.
Will insurance repairs affect my car warranty?
A proper repair using the right parts and methods should not affect a manufacturer warranty. We work on all makes and take care to do the job correctly. If you have any doubts, check your warranty terms and we are happy to talk it through.
How long do insurance repairs usually take?
It depends on the damage, the parts needed and how quickly your insurer signs off the work. A small repair might be a few days, while bigger jobs take longer. We give you a realistic timescale once the claim is agreed.
Do you guarantee insurance repair work?
We stand behind everything we do. If something is not right after an insurance repair, bring the car back and we will put it straight.

Had an oops? Let us take a look

Send a few photos of the damage and we will come back with an honest, no-obligation quote. There is no need to visit the workshop.

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